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Museum Store Associate

Japanese American National Museum

  • CATEGORY Marketing/Sales
  • LOCATION Los Angeles, CA
  • DATE MARCH 18, 2019
  • JOB TYPE Part Time
  • COMPENSATION not stated but with some benefits
  • POSITION LEVEL Entry (up to 2 yrs exp)
An affiliate of the Smithsonian Institution and AAM accredited, the Japanese American National Museum is recognized as one of the nation’s premier cultural museums.

The National Museum is located adjacent to the Metro Gold Line in the Little Tokyo/Arts district in downtown Los Angeles, a neighborhood that has experienced an exciting revitalization with diverse new restaurants, shops, luxury apartments, and nightlife.
 
Museum Store Associates are responsible for promoting sales, processing sales and orders, and providing excellent customer service.

Preferred schedule for 15 hours a week on Wednesday and Saturday. Some flexibility in schedule is available but one weekend day will be required. Possible temporary increase in hours during holiday catalog season (September- January).

Duties include: processing On-site, phone, mail and web order sales. Assists with store merchandise display, receipt and stocking of new merchandise and packing outgoing orders.. Will promote sales of membership, gift certificates and other special sales as needed. Must be able to work with individuals of all ages and support large museum-wide events like Family Festival Days and all Store staff is required to be available for Black Friday weekend.  
 
  • Minimum of 6 months customer service experience in a retail environment.
  • Previous experience working at a non-profit organization in collaboration with volunteers preferred.
  • Ability to multi-task, adept with handling cash and processing sales and requires professional phone skills for taking customer phone orders and answering general inquiries.
  • Must be able to provide courteous and effective service to co-workers, volunteers and the public.
  • Knowledge of Retail Star, Shopify or similar POS system and Altru database software is preferred.
  • Familiarity with Gmail and MS word and excel.
  • Knowledge of Japanese American history and culture a plus; however, sensitivity to issues of diversity and ethnicity is essential.
  • Background check and credit check is required.

Please use link below for application form and to view full job qualifications.

EOE. 

Benefits include: on-site parking, sick time, discounts in museum store and at on-site Chado tea room.
 
Submit: Cover Letter, application and resume with references
Japanese American National Museum
Attn: Human Resources
Re: Museum Store Associate, Part-Time
100 N. Central Ave, Los Angeles, CA 90012
Email: hr@janm.org  Fax (213) 830-5673
 
No Phone Calls Please; Open Until Filled
 
 

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